WEBSITE PRIVACY POLICY
Protecting your private information is our priority. This Privacy Policy applies to Motion IQ Physical Therapy PC (the “Practice”) and www.motioniqpt.com (the “Website”) (sometimes referred to herein as “we” or “us”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Practice includes the Website. The Website is a website for a physical therapy services business.
BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS SITE PRIVACY POLICY, INCLUDING THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION. IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS AND/OR USE THE SITE IN ANY MANNER WHATSOEVER.
1. Children Under Eighteen
The Website not intended for use by children under the age of 18. The Practice does not knowingly collect personally identifiable information from children under the age of 18. If you are under the age of 18 you may only use the Website with the supervision and continued involvement of a parent or legal guardian.
If we need to rely on consent for processing your information, we may require your parent’s consent before we collect and use your information.
2. Collection of your Personal Information
YOU ARE NOT OBLIGATED TO PROVIDE US WITH ANY PERSONAL INFORMATION. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU ARE PROVIDING US WITH SUCH PERSONAL INFORMATION VOLUNTARILY, FOR THE PURPOSES DESCRIBED UNDER THIS SITE PRIVACY POLICY, AND THAT WE MAY USE, PROCESS AND RETAIN SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS SITE PRIVACY POLICY AND SUBJECT TO ANY APPLICABLE LAWS AND REGULATIONS.
A. Information You Provide To Us. In order to better provide you with products and services offered, we may collect certain information from you. We collect the following information:
1) The first type of information is non-identifiable and anonymous information (“Non-Personal Information”). Non-Personal Information is collected without revealing the particular identity of the applicable user and is available while the user enters and/or uses the Website. Non-Personal Information consists of technical, behavioral and aggregated information, and may contain, amongst other things, the activity of the user on our Website, type of operating system, user's ‘click-stream’ on the Website, type of browser and keyboards features, user demographics, traffic patterns, etc.
2) The second type of information is information that identifies an individual, or may with reasonable effort, identify an individual, either alone or in combination with other information (“Personal Information”). Personal Information may be of a private or sensitive nature of a user or identify an individual. Users may be asked to provide certain Personal Information including, without limitation:
· First and Last Name
· E-mail Address
· Home Address
· Phone Number
· Credit Card or Debit Card Information
You may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for a newsletter; (b) inquiring about services; or (c) sending a message through the Website. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us or returning messages. We also may gather additional Personal Information or Non-Personal Information in the future.
The security of your personal data is important to us. However, no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your non-clinical personal data, we cannot guarantee its absolute security.
If you are a client of the Practice, please note that any personal health information you provide through clinical services, such as during physical therapy sessions or via intake paperwork, is governed by the federal Health Insurance Portability and Accountability Act (HIPAA), and is subject to our Notice of Privacy Practices. The Website Privacy Policy only applies to information collected through your use of the Website. Please do not use the Website to submit personal health information.
B. Cookies. The Website may use cookies and similar tracking technologies such as pixel tags, beacons, and scripts to enhance your browsing experience, analyze website traffic, and understand how users engage with our content.
Cookies are small data files placed on your device that can store user preferences, unique identifiers, or other information. Most web browsers accept cookies by default, but you may modify your browser settings to block or alert you when cookies are being used. Please note that certain site features may not function properly if cookies are disabled.
Some tracking technologies may be provided by third-party service providers (such as Google Analytics, Meta/Facebook, or Squarespace integrations) that collect and process data on our behalf. These providers may collect Personal Information about your online activities across websites over time. Social media platforms may also use tracking technologies (e.g., pixels or embedded cookies) when you interact with their content via links or embedded features on the Website. Your interaction with those services is governed by their respective privacy policies.
However, if you wish to opt out of cookie-based tracking by third-party services, you may adjust your browser settings or use third-party tools such as the Network Advertising Initiative Opt-Out Tool or YourAdChoices
To learn more about cookies generally, visit www.allaboutcookies.org.
C. Payment Information. If you make a payment through the Website, payment and transaction information may be collected in connection with processing your payment. This information may include your name, billing address, credit or debit card information or other payment method information, transaction amount, transaction date, and other information necessary to process or document the payment.
We use third-party payment processors, to facilitate and process payments made through the Website. When you submit payment information through a third-party payment processor, your payment information is transmitted to and processed by that provider in accordance with its own privacy practices and terms. We encourage you to review the privacy practices of the applicable payment processor before providing payment information. To the extent applicable to the payment technology utilized by the Practice, the Practice does not directly receive or store your complete credit or debit card number, although we may receive limited information regarding your payment and transaction, such as the transaction amount, payment status, card type, expiration information, and the last four digits of your payment card.
The Practice may use payment and transaction information to process and document payments, issue refunds, maintain financial and transaction records, respond to billing inquiries or disputes, detect or prevent fraudulent or unauthorized transactions, and comply with applicable legal, regulatory, accounting, and recordkeeping requirements.
The Practice may disclose information to third-party service providers that perform services on our behalf, including payment processing, website hosting, scheduling, communications, information technology, and other operational services. These third parties may access information only as necessary to provide their respective services, subject to applicable contractual and legal requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information within our control. However, no method of electronic transmission, payment processing, or electronic storage is completely secure, and we cannot guarantee the absolute security of information transmitted through the Website or a third-party payment service.
3. Use of your Personal Information
We collect and use your Personal Information either with your consent, where necessary to respond to your inquiry, or where we have a legitimate interest in providing and improving our services.
4. Sharing Information with Third Parties
We do not sell, rent or lease information to third parties as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA) and we do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. However, we may share data (including SMS delivery) with contractors and third parties as described above to help perform statistical analysis, provide customer support, or arrange for email or mail deliveries. All such contractors and third parties are prohibited from using your Personal Information except to provide these services to us, and are required to maintain the confidentiality of your information. We use third party HIPAA compliant platforms for payment for clinical services and secure communications. These tools are not accessed through the Website.
5.Required and Other Disclosures
a. Legal Requirement. Under certain circumstances, we may disclose your personal data if we are required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
b. Good Faith Protection. We also may disclose your personal data if in good faith we believe that such action is necessary to:
· Comply with a legal obligation;
· Protect and defend the rights or property of the Practice;
· Prevent or investigate possible wrongdoing in connection with our services;
· Protect the personal safety of users of our services or the public; or
· Protect against legal liability.
c. Merger or Acquisition. In the event we are involved in an asset sale, acquisition or merger, your personal data may be transferred. We will notify you of any such transfer before it happens and before your personal data becomes subject to a different Privacy Policy.
6. Safe Storage of Your Data
The Practice securely stores non-clinical data submitted through the Website using Squarespace’s secure infrastructure. Client health records and communications are managed separately through HIPAA-compliant platforms. There is always a risk of breach of security when information is shared on the internet or by email. Please be aware of this risk when disclosing your Personal Information.
7. Requesting Access To Information
You can request access to your Personal Information by emailing us at info@motioniqpt.com If you are a California resident, you may also have rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), including the right to request access, correction of inaccurate data, and deletion. Requests may be submitted by email to info@motioniqpt.com.
8. Right to Deletion
Subject to certain exceptions, upon receiving a verifiable request from you to delete your personally identifiable information, we will:
a. Delete your personally identifiable information from our records; and
b. Direct any third party service providers, we have shared your information with to delete your Personal Information from their records. While we will direct this, we cannot make any guarantees that such service providers will comply.
Please note that we may not be able to comply with requests to delete your Personal Information if it is necessary for the following reasons. This list is not exhaustive:
a. To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
b. To comply with the California Electronic Communications Privacy Act;
c. To engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
d. To enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
e. To comply with an existing legal obligation; or
f. To otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.
9. E-mail Communications
From time to time, the Practice may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication if you sign up for a mailing list. We will only contact you via email for these purposes if you have subscribed to emails or have otherwise requested or consented to being contacted by email. If at any time you would like to stop receiving marketing or promotional communications via email you may opt out of such communications by clicking the unsubscribe button at the bottom of the email. However, we will still have the email address and name you provided to us. If you are a patient, communications relating to your therapy will be conducted through a third party HIPAA compliant portal.
10. External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted. We may also have links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s website. We advise you to review the privacy policy of every site you visit, and are not liable for the privacy policies or practices of any third party sites or services.
11. Changes to this Statement
The Practice reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the Website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
12. Contact Information
The Practice welcomes your questions or comments regarding this Privacy Policy. If you believe that we have failed to adhere to this Policy, please contact us at:
Motion IQ Physical Therapy PC
Attn: Michael S. Ko
Phone: (714) 867- 1682
e-mail: info@motioniqpt.com
Effective as of August 17, 2026